Saul has been an incredible resource over the years. He’s extremely knowledgeable and accommodating. I highly recommend him and the entire service department at Mission Viejo Kia.

Jeff really stuck with it on our insurance coverage for our windshield. All other services were friendly, easy and fast! Great job Jeff and thanks!

Mr.Roozebh was super responsive and transparent. He helped us land a good deal that we can afford and helped us if we had any questions. Would highly recommend.

We bought our brand new Kia Sorento from Annie Cuevas and Ashley. Annie made the process extremely easy, quick and hassle free. We were able to fill out the application before even arriving at the dealership. She knew exactly what our family needed. We were treated great, received lunch and great coffee! But more importantly she cared and made our day with the purchase of our first beautiful family car. The car is fully loaded and we loved the wolf grey color. I highly recommend Mission Viejo Kia. The entire process was super easy and the entire staff treated us amazing. We were introduced to the service staff for our future service needs. We are extremely blessed and fully satisfied with our purchase. Thank you so much Annie and Ashley!

Jacob was very helpful and professional. My wife and I felt very welcomed when buying a vehicle and we did not feel pressured at any point when we bought our vehicle. Jeff from the service department did a great job taking care of our vehicle when bringing it in for service. Thank you!

If you're in the market for a Kia, do yourself a favor and reach out to Annie Cuevas! She goes above and beyond to make sure you're not just satisfied, but truly happy with your purchase. Her warmth, professionalism, and genuine care set her apart from the typical car-buying experience. In fact, she made such a great impression that I didn’t think twice about driving over an hour just to work with her. If you want a stress-free, enjoyable car-buying experience, Annie is the one to call!

Sam and helping me get my 2025 Kia soul. She is the reason that I purchased my car here at the dealership. Ask for Sam and her team when you come in to buy your car.

My wife and I recently bought a Kia from Asal at this location and couldn’t have had a better experience. She was kind, incredibly knowledgeable, and guided us through every step of the process in the right way. Asal answered all of our questions with patience and professionalism, and it was clear she genuinely cared about helping us find the right fit. She’s hardworking, thoughtful, and made the entire process feel easy. Asal has a bright very future and Kia is lucky to have her

I had a great experience at Patterson Kia Mission Viejo. Cody Brown was my service representative and he was extremely helpful and answered any questions I had. I highly recommend bringing your car here to be serviced.

Samantha was great! She was thorough and we were amazed with her knowledge of cars! The whole experience was very pleasant.

Service experience at Mission Viejo Kia was great. Ask for Yasmine for your service advisor. She’s helpful and provides amazing and professional service every time!

I bought my Sportage hybrid about 2 weeks ago! I had an amazing experience with Asal! I was in my search phase and was test driving multiple cars before this. We made the appointment over call. Asal was extremely warm and made my partner and I super comfortable. We immediately felt we were in very capable hands. She answered all of our questions and encouraged us to test drive different cars. Once we were happy with the hybrid we wanted to look at some numbers and throughout the process I didn't feel that I was rushed or put under pressure to make the decision to buy that day. She spent a lot of time with us and provided us with all the different options and worked with us to get to the financing option that worked best for me. I will 100% recommend this dealership and definitely would recommend reaching out to Asal! After going to multiple dealerships (including other Kia ones) and not having the best of experiences in a lot of them, I can say that Asal and her team are genuinely nice and professional and will go above and beyond to provide you with the best service!

Got my car serviced here and had an amazing experience! My service advisor, Yasmine was so kind, helpful, and made sure I had answers to all of my questions. Highly recommend asking for her when you take your car in to get serviced. I would 100% take my car here again and I will be asking for Yasmine every time!

Saul always takes care of us I would recommend Mission Viejo KIA to anyone they have excellent customer service and fair prices.

Mission Viejo Kia is amazing. Great service and professionalism! 10/10 recommend to my family! Traveled 40 minutes to come to this Kia! Ask for Sam! She is the best!

i drive from Irvine to mission viejo for Jeff customer care

I’m really impressed by mission Viejo Kia. I took my k5 in for an oil change and as soon as I I walked in I was greeted by jenna she kept me updated and I got my car back in 40mins 👍

I needed to get my 100k service done on my car and jenna helped me schedule everything she was an absolute joy to deal with and extremely professional

⭐️⭐️⭐️⭐️⭐️ I had an awesome experience thanks to Jenna! From the moment I arrived, she was friendly, professional, and incredibly knowledgeable. She kept me informed throughout the entire process and made sure everything was handled efficiently. You can really tell she cares about her customers and goes the extra mile to make sure everything’s done right. It’s rare to find someone so attentive and genuine—huge thanks to Jenna for making what’s usually a stressful experience so easy and smooth!

Jenna was Super helpful and knowledgeable Great dealership and Great employees!

Love this place!! Highlight is definitely the customer service from Jenna. I was shocked when I learned about the complimentary car wash. I now look forward to getting my oil changed.

Kia Mission Viejo has a great staff. I look forward to seeing Jenna when I drop off my car. She makes the experience very easy!

Another great service visit. Last time Cody helped me and this time it was Jeff. Both are great. Quick and efficient. Kept me updated on my repairs and even provided a link to a video of the mechanics going over the repairs.

Make sure you ask for Sam. Top notch excellent service! I was in and out real quick, and she was very pleasant to do business with.

Rooz was really helpful! Called him and made a deal to get a car the next day!

Jeff and Cody did a wonderful job five stars

We were not considering Kia when looking for a van, but we randomly checked it out and loved it. This dealership is nice and chill. They offered us a very good deal. Rooz who worked with us was very patient and accommodating and made our experience seamless.

Just wanted to take the time to say a few good words about Jacob Amezola. Jacob was courteous, polite and very respectful. He made this whole leasing process very pleasant. Jacob was very thorough and explained everything in detail and easy to understand.

Such a seamless car buying process. Jacob was great to work with and his team.

Samantha was amazing! So knowledgeable and patient which made for a pleasant car bying experience. Thank you Samantha!

From the moment we stepped into the showroom, Ashley Madrigal greeted us with a warm smile that instantly made us feel welcome. Her friendly demeanor set the tone for our experience right away. As our salesperson, Ashley went above and beyond to understand our needs, patiently answering all our questions. We couldn't have asked for a better representative to guide us through our purchase!

Rooz was amazing. We called ahead and told him we wanted to get in and out within an hour and he made it happen! We were getting ripped off at Kia Irvine and drove straight to Rooz at Kia Mission Viejo. He saved us thousands off our new K5 and was helpful and honest. Stay away from Kia Irvine! Save time and money and get your next Kia here with Rooz.

Rooz was helpful, easy to talk to, answered all of our questions and made the experience pressure free.

Samantha is awesome! Thank you for making our experience seamless. Keep up the great work!

Annie did a great job helping us get a new Kia!

Was our best car buying experience ever ... Rooz offered to beat the best price we had found by $1000, and then lowered it even more to offset savings that other dealers were offering. We were in and out in 90 minutes, and it was only that long because Rooz and Amir took extra time to answer our additional warranty questions, and show us our new car features.

Annie and Ashley were great honestly quality help and very thorough with their work. A long day but a solid process. Come here if you want quality work done!

We drove down from San Diego after my wife Valerie talked with Jacob a number of times. We knew the car we wanted and was able to negotiated the price over the phone. We got there and they were ready for us. Samantha got us filling out paper work after we drove the car! It was quick painless, and the best car buying experience we ever had. Everyone was kind courteous and professional! Highly recommend Kia of Mission Viejo! Thanks to everyone

Sam was such a great help, she made the process of purchasing a new car fun and easy. I highly recommend requesting her help at Kia of Mission Viejo

Rooz provided us a great service and buying experience. Thank you

Bought a used car here. Nice sales guytook us out for test drive. No pressure. Little bit of upsell at the end, but would expect nothing less. Very, very fast. Probably the best car-buying experience I've ever had.

Rooz at Mission Viejo Kia was more than a pleasure to work with. He was patient with the amount of questions I had and incredibly knowledgeable about all aspects of the models I was considering. He was also great at communicating with me without being overly persistent. Rooz really listened to my needs and wants and helped me find the perfect car. I wanted to give Mission Kia my business solely because of Rooz. I will not hesitate to recommend anyone and everyone to request Rooz and to work with Mission Kia.

Great experience! I came in with an appointment with Annie and was able to take the car on a test drive, took my time checking out the vehicle and made the process super easy and stress free. Super happy with the car, Annie, and the dealership!

If you go to Kia Laguna Niguel. Ask for Rooz. He is knowledgeable and very calm and patient while you decide which car to buy. He is not pushy. The environment at Kia is very relaxed and you just feel very comfortable.